Customer Support

Modern Research Labs LLC provides a support channel for questions regarding orders, products, website functionality, and company policies.

Customer Support

The support channel may be used for:

• Order status
• Shipping questions
• Billing inquiries
• Return and refund requests
• Website account assistance
• Product documentation requests (such as Certificates of Analysis or Safety Data Sheets, when available)
• General company policy questions

Research Use Only Questions

Modern Research Labs LLC does not provide:

• Medical advice
• Treatment recommendations
• Dosing information
• Instructions for human or veterinary use
• Clinical consultation

Questions relating to prohibited uses of Research Use Only products cannot be answered.

How to Contact Us

Customer Support Email: support@modernresearchlabs.co

Mailing Address: Modern Research Labs LLC, 1809 East Broadway, Suite 402, Oviedo, FL 32765

Support requests should include:

• Full name
• Order number (if applicable)
• Email address used for the order
• Description of the issue

Providing complete information helps us resolve requests more efficiently.

Response Timing

Response timing varies based on request volume and the information needed to review a request.

Order Issues

If there is an issue with an order, customers should contact Modern Research Labs as soon as reasonably possible. Customers may contact support before initiating a payment dispute or chargeback so the request can be reviewed.

Professional Conduct

Modern Research Labs is committed to maintaining respectful and professional communications. We reserve the right to discontinue communications that are abusive, threatening, fraudulent, or otherwise inappropriate.

Contact

Customer Support: support@modernresearchlabs.co

Mailing Address: Modern Research Labs LLC, 1809 East Broadway, Suite 402, Oviedo, FL 32765