Shipping Policy

Shipping methods, charges, and estimated delivery details are presented during the hosted checkout for Research Use Only (RUO) products.

Order Processing

Order processing and carrier timelines may vary. Review the details displayed during checkout before placing an order.

Orders are processed after payment has been successfully authorized.

Modern Research Labs reserves the right to delay shipment if additional payment verification, fraud prevention measures, or regulatory review is required.

Shipping Method

Available shipping methods, charges, and estimated delivery details are shown during checkout.

Tracking information may be supplied through the hosted shop or carrier when available.

Delivery times begin after the carrier has accepted the shipment. Delivery dates provided by the carrier are estimates and cannot be guaranteed.

Package Protection

Any available package-protection terms, eligibility, limits, and charges are shown during checkout.

If a shipment is lost, arrives damaged, or appears to be missing, contact support@modernresearchlabs.co. Review timing depends on the order details and carrier process.

Order Changes and Cancellations

If your order has not yet entered fulfillment, please contact support@modernresearchlabs.co immediately. While changes or cancellations cannot be guaranteed after an order has been placed, we will make every reasonable effort to accommodate requests before fulfillment begins.

Shipping Restrictions

Products are shipped only to locations currently serviced by Modern Research Labs. Customers are responsible for providing a complete and accurate shipping address during checkout. Additional shipping charges may apply if a package must be rerouted due to an incorrect or incomplete shipping address.

Research Use Only

All products sold by Modern Research Labs are intended solely for laboratory research purposes. Products are not intended for human consumption, veterinary use, diagnostic use, therapeutic use, or clinical application.

Returns

Return requests must be initiated by contacting Modern Research Labs before any product is returned. To request return authorization, please contact support@modernresearchlabs.co. Returns sent without prior authorization may be delayed, refused, or returned to the sender.

Please review our Return & Refund Policy for complete eligibility requirements and return procedures.

Contact

Questions regarding shipping or order fulfillment may be directed to: support@modernresearchlabs.co

Returns (authorized only): Modern Research Labs LLC, 1809 East Broadway, Suite 402, Oviedo, FL 32765